At Norton, we are committed to ensuring prompt and secure delivery of all eligible orders. Please review our Shipping Policy for details regarding processing, delivery, and tracking.
1. Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
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Digital Products & Subscriptions: Delivered instantly via email or Norton account activation after payment confirmation.
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Physical Products (if applicable):
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Standard Shipping: 5–7 business days
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Express Shipping: 1–3 business days
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Delivery times may vary depending on location and selected shipping method.
3. Shipping Costs
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Shipping fees (if applicable) are calculated at checkout based on location and delivery method.
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Eligible orders may qualify for free shipping promotions (see checkout for details).
4. Order Tracking
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For physical products, once your order ships, you will receive a confirmation email with tracking details.
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For digital products, you will receive an activation email or download link immediately after purchase.
5. International Shipping
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Norton offers international delivery to select regions.
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Customers are responsible for any customs duties, import taxes, or additional fees imposed by local authorities.
6. Failed Delivery & Returns
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If a package cannot be delivered due to an incorrect address, refusal, or missed delivery attempts, additional shipping charges may apply.
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Please contact Norton Support for assistance with undelivered orders.
7. Damaged or Lost Packages
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If your package arrives damaged, report the issue within 48 hours and provide photo evidence.
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For lost shipments, contact Norton immediately. We will work with the carrier to resolve the issue promptly.
8. Contact Us
For shipping-related inquiries, please reach out to our support team:
📧 Email: support@mywifiextsetup.com